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Setting the “Service” Standard in a SaaS World

March 11, 2016 | By Mike Ryan


Software as a Service solutions have become the new standard for reward and recognition planners. As a category, SaaS is faster to implement and less expensive to operate.


However, not all SaaS business relationships are created equally. Today most Software as “Service” solutions are lacking just that—service.


In this month’s Performance Perspective, Mike Ryan explores:

  • Setting the “service” standard in a SaaS world

  • Why defining the business rationale has become increasingly critical for any HR leader

  • How to maintain a strategic focus to keep your programs relevant

  • The value of having a partner that provides ongoing advice and counsel


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ABOUT THE COMPANY

​Nearly five decades ago, our founder, Werner Haase, started Madison in 1975. Beginning as an incentive company, Madison had the first internet-based sales contest in 1995, followed a few years later by the first consolidated recognition web portal application.

 

Madison has evolved through consistent organic growth from a starter incentive company in the 1970s to a leading global social employee recognition and incentive company.  

CONTACT

315 Madison Avenue

New York, NY 10017

212-758-4385

info@madisonpg.com

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