Business Analyst

Location: New York, NY
Compensation: Commensurate with experience

Madison is currently looking for a Business Analyst to join our systems analysis and design team. The ideal candidate must be a self-starter with strong business analysis skills for web based and mobile projects. The Business Analyst will be responsible for gathering business requirements, performing business need assessments, and determining technical requirements. The individual will also be responsible for the documentation and maintenance of all requirements and technical specifications. The candidate must have excellent analytical and problem solving skills and must possess the ability to work effectively with diverse individuals inside and outside of the organization.


The ideal candidate will be an “out of the box” thinker with the ability to come up with innovative ideas and solutions to solve complex problems. The candidate must also know how to ask the right questions based on the audience to get the necessary information to effectively analyze and document requirements.  


Key Responsibilities Include:  

  • Facilitate requirement gathering and record information effectively with internal and external stakeholders, project managers, developers and system architects

  • Explain complicated ideas and concepts effectively to stakeholders through written or verbal communication

  • Create requirements and program specification documentation (this includes creation of high level system diagrams, use cases and data flow diagrams)

  • Create functional requirements, interactive wireframes, prototypes etc 

  • Ensure that all requirements related documentation is up to date (business requirements, technical specifications, functional requirements etc)

  • Propose solutions for complex problems while taking into considering project scope, budget, timelines, internal needs and client needs  


Other Responsibilities Include:

  • Work closely with the QA manager to ensure that all requirements are included in the testing effort for projects

  • Participate in the testing effort with the project managers and QA team 

  • Data analysis

  • Participate in SDLC meetings with internal and external team members to help ensure that the project is on track  

  • Help design, document, and maintain system processes



  • 2-5 years of related industry work experience

  • Bachelor’s Degree

  • Experience working and collaborating with business stakeholders, clients, account managers, technical architects and project managers

  • Able to comprehend and translate business requirements into technical specifications

  • Excellent organization and multi-tasking skills

  • Excellent oral and written communication skills

  • Able to work under pressure to meet tight deadlines

  • Comfortable with relational databases

  • Working understanding of at least one commonly used project management methodology such as Agile, Waterfall, or Scrum   


Must be eligible for legal employment in the US. We are unable to offer sponsorship at this time.


Madison offers a competitive compensation and benefits package, including medical, dental, vision, life insurance, LTD, STD, Flex Spending, 401(k), Tuition Reimbursement, and TransitChek.


Madison appreciates your interest and consideration of our company. We regret that we will not be able to respond to every resume submission. Only those candidates who best meet our needs shall be contacted.


Madison is an Equal Employment Opportunity employer that values the strength diversity brings to the workplace.


We do not accept unsolicited agency resumes and will not pay fees to any third party agency.


Madison creates cultures where employees love to work, learn, connect & succeed. 


As a global leader in Social Employee Recognition, Madison delivers intuitive and multi-faceted Recognition, Incentive, and Service Anniversary programs powered by Maestro, our uniquely configurable cloud-based SaaS technology.

With Maestro, our clients use social employee recognition to strengthen the bond between managers and their teams; and the relationship between employees and their companies.


18 East 41st Street

New York, NY 10017


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