Leveraging the power of a customized global recognition platform results in economies of scale, consistency, retention, and increased utilization.

Challenge:
A major global financial institution was facing the challenge of managing a hornet’s nest of reward and recognition programs. Most of the activity was decentralized, some programs were managed offline and required significant manual labor, and overall, messaging and branding was inconsistent and additional costs for repeated functions were being incurred by the client.

Our Response:
Madison consolidated their global recognition programs under a single umbrella, deploying a customized global platform that streamlined the nomination process and delivered award notifications via animated e-Cards. The system utilized hierarchy-based approvals and provided a complete auditing capability. Madison also deployed five regional catalogs, one for each continent where the firm has a presence, with local vendors in each catalog. The site was localized for languages in each region.