Expertise in technology and fulfillment enabled a global recognition platform with significant reductions in areas most affected by attrition.
Challenge:
A global professional services firm with a presence in over 50 countries was grappling with significant attrition at critical business sites. The firm needed to deploy a global solution to recognize high performing employees in a way that was consistent with corporate values and consistent across all corners of the globe.
Our Response:
Madison built a manager-to-peer/peer-to-peer recognition system designed to increase employee engagement and reduce attrition. The recognition process was intimately linked to key corporate values, with additional job level-aware coaching to ensure alignment between the selected criteria and the business outcome being recognized. Award creators were given access to a library of notification options including certificates and e-Cards. The budgeting process was built specifically around the fluid nature of a consulting organization.
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