Smart companies are now embracing the concept of servant leadership. Organizations whose managers have embraced this practice have happier and more engaged employees working for them. Other organizations, however, are not yet realizing the gains to be had by adopting it fully. So what are some companies doing right that others aren’t? Why are managers…
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The reliance on timely and accurate information has never been more evident than it currently is within reward and recognition program management. The best-in-class operators have evolved from simply capturing data to using it to produce better results. However, many employee recognition leaders still struggle to pinpoint the connection between their program’s focus and their…
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What Every Sales Ops Team Needs

Today’s sales ops teams are expected to be more strategic in the way they serve senior executives, brand managers and salespeople. As a result, sales operations professionals have learned to leverage new technologies and apply best practices across the many initiatives and sales incentives they manage. So how do they develop and implement programs and…
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Why “Configurability” is a Global Necessity

T​he employee recognition challenges for global companies​ can be complex. They need to provide tools that motivate and inspire employees efficiently, but they also need to understand and solve for the unique nuances (and data privacy issues) that can occur on a country-by-country basis. Still, not every system is on equal footing. In fact, many…
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Maintaining Engagement at Larger Companies

Engaged workforces drive everything that’s good for a business—employee retention, customer loyalty, productivity and profits. Yet, as companies grow a paradox becomes clear: Without retention strategies that evolve as the company expands, businesses will find it difficult to maintain employee engagement. In this month’s Performance Perspective, we explore: Maintaining engagement at larger companies Why employee…
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Attracting and retaining the best employees has become the biggest competitive challenge companies are facing today. Yet, an increasing number of employees are leaving their current employers in favor of new ones. Why can’t some companies hold on to people? Why can’t they curb the seemingly relentless turnover? The answer lies in understanding the psychological…
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How Recognition Completes the Manager

Being a good manager has always meant keeping an eye on results in the form of employee deliverables, project timelines and other key indicators. However, being a “complete” manager also means providing the support and guidance each and every employee needs to grow. So how do you help good managers become “complete” managers? In this month’s…
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Safety first! Companies want their employees to follow that motto, of course. Unfortunately, they rarely do. Unfamiliarity with equipment, distractions on the job, shortcuts with procedures; they all contribute to an alarming number of preventative accidents on the job. There is no debating that employee safety is a huge issue. The question is what can…
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The Value Of Employee Ideas

New ideas are crucial to any business that’s looking to improve its processes. Even the smallest suggestion can enhance efficiency and improve profitability. So how do successful companies go about capturing and eventually commercializing ideas held by their employees? In this month’s Performance Perspective, we explore: The value of employee ideas Why employees are the…
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The Cure for Your Wellness Program

With the goal of containing runaway healthcare premiums while fostering a more productive workforce, over two-thirds of all U.S. employers offer some type of corporate wellness program. Unfortunately, many have failed to deliver meaningful results. Madison believes a cure can be had by positioning wellness as part of your total rewards offering. In this month’s…
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