M! BLOG

Talkin’ To Those Generations

In the mid-sixties the term “generation gap” summarized all of the age-related conflicts that positioned young against old. Generation differences were big back then. They caused friction all through society. Along the way so many classic songs were written about it including The Who’s timeless anthem, “My Generation.” Fast-forward 50 years. While nowhere near as…
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Valentine’s Day is all about showing that you care. Cards and flowers will be sent today between people in various stages of a relationship. So let’s use today to focus on what makes a good “working” relationship. Relationships begin when people have things in common. Respect and trust cement the bond over time, but shared…
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Groundhog Day (For Employees) No More

Ok, so the real Groundhog Day is behind us. Punxsutawney Phil, that clairvoyant groundhog, saw his shadow. Groundhog Day has come to mean more than a longer winter or an early spring. Since Bill Murray turned the notion of Groundhog Day into a repetitive existence, more people associate it to mean living the same old…
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Three Words Sum Up Non-Cash’s Utility

Businesses are always looking for an advantage. Often that comes in the way they utilize the various resources at their disposal to affect outcomes that are important to them. In just about any business model the most expensive (and most critical) business resource is compensation. It can account for a huge chunk of an organization’s…
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Taking “Fake News” Out of the Workplace

“Fake news” has been all over the “real news” lately. Some people are deliberately publishing hoaxes or circulating conspiracy theories (and other forms of disinformation) to advance their agendas. Fake news has damaging consequences. It can erode perceptions of reality. A constant stream of it can challenge the truth and/or damage reputations. It can get…
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The Difference Between Positive and Negative Stress

It’s already mid-January. The holiday hiatus has given way to a frenetic pace again, hasn’t it? Heavy workloads, long hours and an “always on” mentality are back in vogue. Take a look around you. Some people are falling right back into the swing of things, aren’t they? They seem to be totally into their work.…
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Don’t Ask Alexa, Ask Us

Who is Alexa? Or should I ask, what is she? Alexa is the digital assistant inside Amazon’s new voice activated smart speaker called the Echo system. You can ask it to do a lot of different things such as play music, update you on the news, tell you about the weather or shop for something…
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Now that the holiday gift giving frenzy is over, only one tradition remains…the returns! Go to any mall and you will see long lines of people looking to exchange the gifts they got for the stuff that they really wanted. What does the holiday returns process teach us about reward offerings? By watching it unfold…
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The Lesson From a Bagel Shop

There it was in plain sight, right next to the list of cream cheese flavors. A simple sign printed in big block letters. “LISTEN TO UNDERSTAND… NOT TO RESPOND” What the heck is that doing in a bagel shop I wondered? So I asked. “It’s an excerpt from The 7 Habits of Highly Effective People,”…
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Are You Naughty or Nice? (As a Boss That Is)

The quality of bosses (and the impact they have on their employees) is the biggest influence on organizational performance. Lousy bosses create confusion and stress; they contribute to higher turnover and lower productivity. When employees leave a company they often cite poor relationships with their superiors. On the other hand, there is a direct link…
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