Madison Performance Group

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Presented by: Mike Ryan, Senior Vice President, Client Strategy

The phrase “employee engagement” has captured the attention of business executives for some time now, but does engagement really matter for sales reps?

Just like employee engagement, “sales rep engagement” is of equal importance—perhaps more so for any business that wants to have a significant competitive advantage. Businesses should be paying special attention to the people who sell for them. Reps that are emotionally and intellectually invested in what they do (and who they do it for) are more invested in their clients and drive better business results.

This webinar will outline why sales rep engagement is so critical and why HR needs to own the sales rep engagement discussion.

In the webinar, Madison’s Mike Ryan will also examine:

  • The types of planning and execution tools you can bring to the table
  • How the science of behavioral economics can positively influence the way you set goals and reinforce outcomes
  • The importance of having configurable technology in making sales rep engagement a reality

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Presented by: Mike Ryan, Senior Vice President, Client Strategy

The importance of employee engagement cannot be overstated; it is vital to any organization’s success. So how do you engage your employees?

Reward and recognition programs can be highly effective tools in driving employee engagement. When designed and implemented properly, employee recognition programs can elevate engagement levels. Employees will become more productive, motivated, customer-focused and loyal.

This webinar will outline what the new benefits of engaged employees are, and explain how a smarter recognition approach can drive the types of behaviors and outcomes that are more recognizable and relevant to executives.

In the webinar, Madison’s Mike Ryan will also:

  • Explore the talent management challenges of today’s businesses and explain how smart reward programs are connecting issues like leadership development, collaboration and change management to their engagement strategies.
  • Lay out the right approach to making your rewards program do more to meet the new engagement standard.
  • Examine the role behavioral economics can play in shaping everything from communications to goals setting to rewards selection.

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Presented by: Mike Ryan, Senior Vice President, Client Strategy

Employee recognition planners are always looking for an advantage. But is there a different way to go about designing and executing your programs? Is there a way you can more effectively influence the way employees respond to business challenges and opportunities? Is there a discipline that can drive employee engagement and revenue growth and do so with very little incremental investment?

The answer is yes! Behavioral Economics is a science predicated on the reality that human beings do not always act in rational ways. Academics who have studied this field—along with the many executives and managers who implemented their findings—know that people can be more emotional than logical in their thinking; that they are not always motivated by money; and that context and circumstances shape how they interpret things, respond to situations and make decisions.

So how can you leverage the science of Behavioral Economics to your advantage? How can you use it to drive higher levels of motivational impact for program participants and better business outcomes for senior level sponsors?

This webinar will…

  1. Walk you through the premise behind the science of Behavioral Economics.
  2. Explain why emotions play a far bigger role in shaping human behavior than you might think.
  3. Introduce you to terms like “maximizers” and “satisficers” and outline how they influence the motivational response you are looking for.
  4. Explore why context and circumstance drive decision-making and show you how you can influence both
  5. Suggest that willpower has multiple dimensions and explain how that represents a planning and communications advantage.
  6. Examine why people are predisposed to resist complexity and embrace choices and why that notion should be central to your rewards philosophy.
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Presented by: Mike Ryan, Senior Vice President, Marketing & Strategy

Looking to strengthen your argument for an employee recognition or sales incentive program? Want some pointers on what to include in your financial projections? Join Madison’s Mike Ryan along with Rodger Stotz, Chief Research Officer for the Incentive Research Foundation as they present R&R Means Business: A “How To” On Building The Business Case & Maintaining Program Funding .

It’s free and listeners will get some helpful insight on:

  1. Why without a strong argument, you may not get the funding you need
  2. What external data can strengthen your case
  3. The financial calculations your executives may use to rank your proposal

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Presented by: Mike Ryan, Senior Vice President, Marketing & Strategy

Tuesday, September 24, 2013

High engagement is important for any business. In our talent-driven, knowledge-based economy, organizations that pay close attention to their engagement strategies to gain a discernible leg up over rivals.

And while businesses across many categories have successfully implemented programs one industry in particular—the professional services sector—has outshined all others. Why is that? And what can others learn from their practices?

The defining difference is that many professional services companies are way ahead of the planning and execution curve.

  1. They consistently convert executive support into visible leadership
  2. They systematically align individual efforts to the broader mission of the firm
  3. They leverage the voice of internal and external customers in their feedback loops
  4. And they choose technology that is adaptable to their own environments

This webinar will expand on the importance of each distinction and provide actionable best practices to consider incorporating within your employee recognition strategies and programs.

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