Madison Performance Group

Performance Perspectives is an executive briefing dedicated to sharing new ideas, insight and "perspectives" governing the use of recognition as a strategic solution to a host of emerging business concerns.

Is it time to reassess the strategies we use to motivate employees towards higher levels of discretionary effort and increased employer loyalty?  Disappointing data, along with fresh opinions on why engagement scores are on the decline, would suggest so.

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It is not uncommon for companies to have multiple non-cash award offerings in place operating across the enterprise. They may be the remnants of legacy recognition programs that have survived a merger, an acquisition or a series of organizational realignments. Or they may simply be regional efforts; conceived by a local facility manager and administered from the desktop of local support staff. In fact, a recent audit conducted by Madison suggests that for every reward program known to headquarters, another four to five are operating under the radar. And while all this activity may reflect a growing confidence in the power of sales incentives and employee recognition programs to motivate people, they also represent a missed opportunity for businesses that, in the end, rely on them to propel performance and ignite engagement.

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Today more than ever, businesses worldwide need to get people to collaborate. This edition of Performance Perspective will examine some of the biggest barriers to employee collaboration, explain why today’s managers are really “talent motivators” and outline why recognition should be part of their process.

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As workforce recognition strategies become more sophisticated, so do the demands they place on the systems that support them.  In a global economy, one that has become increasingly talent-based, smart Human Resource executives know that a properly designed employee recognition solution can do more than administer and fulfill awards. The right platform can also facilitate employee cooperation, change adoption, innovation and customer care across the enterprise.
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On the heels of the all the bickering that took place recently in Washington over the debt ceiling, I’m not sure anyone has the appetite for another debate, political or otherwise. But in this month’s edition that’s exactly what I am calling for—a renewed discussion about the role and potential impact of non-cash compensation.
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